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Refund Policy

We want you to be completely satisfied with your purchase. If you are not, you can request a refund under the following conditions:

1. Eligibility: Refunds are available for products returned within 14 days of purchase.
2. Condition: Items must be in their original condition and packaging.
3. Process: To initiate a refund, please contact our customer service team with your order details.
4. Refund Method: Refunds will be processed to the original payment method within 5-7 business days after we receive the returned item.
5. Shipping Costs: Shipping costs are non-refundable.

Thank you for shopping with us!

You can always contact us for any return question at info@orizzofinejewelry.com