Faq

What materials are used in your jewelry?
We work with solid gold and carefully selected natural gemstones, diamonds, or zirconia.

Do you ship internationally?
We ship worldwide from Prague. Delivery times depend on where you are.

Do your pieces come with certificates?
Each piece comes with a certificate of authenticity.

Does the parcel come in discreet packaging?
Orders are packed discreetly and with care.

Does your jewelry come with a box or gift packaging?
Every piece comes in an elegant box, ready to be gifted.

Do you offer custom designs, resizing or repairs?
We can create custom pieces and also help with resizing or repairs. Just reach out and we’ll take a look together.

How can I determine my ring size at home?
A simple way is to wrap a thin strip of paper or string around your finger, measure it, and compare it with our size guide.

How should I care for my jewelry?
Keeping it dry and giving it a gentle wipe with a soft cloth from time to time is usually enough. We also include a polishing cloth with every order for easy everyday care.

What is your return policy?
We accept returns within 14 days of purchase, as long as the item is in its original condition and packaging.