Faq

What materials are used in your jewelry?
"Our jewelry is crafted from solid gold and adorned with natural gemstones, ensuring both quality and elegance."

Do you ship internationally?
"Yes, we offer worldwide shipping from our base in Prague. Delivery times may vary based on your location."

How can I determine my ring size at home?
"To measure your ring size at home, simply wrap a piece of string or a thin strip of paper around the base of your finger. Mark where the ends meet and measure the length against a ruler. Refer to our ring size guide on our website to find your corresponding size."

How should I care for my jewelry?
"To keep your jewelry looking its best, store it in a clean, dry place and avoid using harsh chemicals during cleaning. Gentle wiping with a soft cloth is sufficient for maintenance."

Can I order a custom design?
"Absolutely! We specialize in creating custom designs that cater to your personal taste. Contact us to discuss your ideas and how we can bring them to life."

What is your return policy?
"We accept returns within 15 days of purchase, provided the items are in their original condition and packaging."

Do you offer gift packaging?
"Yes, we offer elegant gift packaging options to make your purchase even more special. Each piece of jewelry comes beautifully packaged, ready to be gifted. You can select the gift packaging option at checkout."