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Different chain styles come together in this solid 14K gold necklace, finished with a polished heart charm at the centre. The asymmetrical design gives the necklace its character while keeping it light and easy to wear.
Free Shipping
14 Days Return
2 Years Warranty
Gift Box Included
Different chain styles come together in this solid 14K gold necklace, finished with a polished heart charm at the centre. The asymmetrical design gives the necklace its character while keeping it light and easy to wear.
All jewelry items are carefully inspected and prepared prior to dispatch. Orders are typically processed within 1–3 business days following receipt of full payment. Processing times may be extended during periods of high demand, promotional campaigns, or public holidays.
Orders are not dispatched on weekends or Czech public holidays.
All orders are shipped from Prague, Czech Republic.
We offer free worldwide shipping.
Delivery availability may be subject to carrier limitations, local regulations, or restrictions applicable in the destination country. If delivery to a specific country is unavailable, this will be indicated during checkout.
Shipping times are indicative only and commence from the date of dispatch, not the order date. Delivery times may vary depending on the destination, carrier, customs clearance, and other external factors beyond our control.
Czech Republic: approximately 1–3 business days
European Union: approximately 3–7 business days
International (outside the EU): approximately 7–14 business days
All shipments are dispatched via reputable postal or courier services and include tracking where available.
The risk of loss or damage to the goods passes to the customer upon delivery of the order to the shipping address specified during checkout. Ownership of the goods transfers to the customer upon full payment of the order.
Once the order has been dispatched, the customer will receive a shipping confirmation email containing tracking details. Please note that tracking information may require up to 24 hours to become active.
For deliveries outside the European Union, the customer may be liable for customs duties, import taxes, value-added tax, or other charges imposed by local authorities. Such charges are not included in the product price and remain the sole responsibility of the customer.
We are unable to predict or control customs processing times or fees.
Customers are responsible for ensuring that all delivery information provided is complete and accurate. We shall not be held liable for delivery delays, failed deliveries, or additional costs resulting from incorrect or incomplete address details.
In the event of visible damage to the package or if an order is believed to be lost in transit, the customer must notify us without undue delay and no later than 48 hours after delivery or the expected delivery date.
Orders are securely packaged to minimize the risk of damage during transit. Shipments may be insured at our discretion depending on the order value and destination.
For any questions, delivery-related inquiries, or complaints regarding shipping, customers may contact us through our official customer support channels.
We reserve the right to amend this Shipping Policy at any time. The version published on our website at the time of order placement shall apply.
We want you to be completely satisfied with your purchase. If you are not entirely pleased with your choice, we offer a straightforward return and refund process designed to protect your investment.
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must meet the following conditions:
To start a return, please contact us at info@orizzofinejewelry.com. Please note that returns must be sent to our official return address, which will be provided to you upon acceptance of your request.
Adress: Soukenická 8, 110 00 Praha 1-Nové Město, Czechia
If your return is accepted, we will send you a return shipping label along with detailed instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. Per our shipping policy, visible transit damage or lost packages must be reported within 48 hours of delivery.
Certain types of items cannot be returned due to their personalized nature. This includes custom products (such as special orders, bespoke designs, or personalized engraved items). Additionally, we cannot accept returns on gift cards.
The fastest way to ensure you get the piece you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. The item must still meet our standard eligibility criteria (unworn, original packaging, and tags attached).
We will notify you once we have received and inspected your returned item to let you know if the refund is approved. Please consider the following terms:
If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at info@orizzofinejewelry.com.
For any questions regarding returns, refunds, or to check the status of your request, please always contact us at info@orizzofinejewelry.com.
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Handcrafted Jewelry
designed in Prague.
Book Appointment
visit our showroom in Prague.
Free Worldwide Delivery
Free returns
within 14 days.
Secure Payment
100% safe checkout.
Skvělá zkušenost! Kupoval jsem zde zásnubní prsten a byl jsem maximálně spokojený. Pan majitel byl velmi ochotný, milý a profesionální. Velice oceňuji, že mi bez problému a na počkání vyměnil kámen za jiný podle mého přání. Příjemným bonusem bylo i to, že případná úprava velikosti prstenu byla v ceně, pokud by neseděl. Skvělý přístup k zákazníkovi, mohu jen doporučit!
Ufuk is a true master of his craft. He helped me create the most beautiful ring for the girl of my dreams. We went through every detail together and created this unique, fairytale-like piece of art.
And she said yes! 💍❤️
We’ll definitely be ordering our wedding rings here as well!
Çok güzel ürünleri var
Amazing service and stunning, high-quality products. Highly recommended!
Děkujeme moc za pomoc s výběrem a úžasný přístup ❤️
Very pleased with this ring
Customer service was super eager to help me any way that I could and the entire process was super chill. It came in a timely manor and with any adjustments I had they were happy to help. I plan to propose with it in August! Wish me luck :)
